— These Terms and Conditions govern your use of the Florissant Family Medicine website. By accessing or using our website, you agree to these Terms and to our Privacy Policy. If you do not agree, please do not use the website. These Terms apply to your use of the website only.
— Our website provides general information about Florissant Family Medicine, our services, and our team, and lets you request an appointment, contact us, and reach our patient portal and online tools. The website is a starting point for connecting with our practice. It does not replace a visit, a phone call, or professional medical care.
— The information on our website is provided for general informational purposes only and is not medical advice. Reading our website does not create a provider and patient relationship. You should not rely on website content to diagnose or treat any condition. Always speak with a qualified healthcare provider about your health, and never disregard or delay medical advice because of something you read on our website.
— Our website is not for medical emergencies. If you are experiencing a medical emergency, call 911 or go to the nearest emergency room right away. Do not use our website, appointment form, or contact form to report an emergency or an urgent medical concern, because these are not monitored at all times.
— When you submit an appointment request through our website, you are asking us to contact you, not booking a confirmed appointment. An appointment is confirmed only when our office schedules it with you. Please provide accurate contact details so we can reach you. For same-day or urgent needs, please call the office.
— By providing your phone number or email, you agree that we may contact you about your request or your care using the details you provide. Please do not include detailed medical information in website forms or email, which are not secure. Use our patient portal or call the office for anything involving your health information.
— Our website links to a patient portal and related tools provided by third parties, including the healow app and our electronic health record provider. Your use of those tools is subject to their terms and privacy policies. You are responsible for keeping your portal login secure and for the accuracy of the information you enter.
— Our practice policies, including cancellation, no-show, billing, and form-completion fees, are provided to patients and may be shown on our website. These policies are part of your relationship with the practice as a patient. Fees such as late cancellation, no-show, and form-completion fees are the patient’s responsibility and are not covered by insurance.
— We work to keep our website accurate and current, but information may change, and details such as services, hours, and policies are subject to update without notice. Insurance participation, lab benefits, and coverage vary, so please confirm details with our office and your insurance provider before relying on them.
— You agree to use our website lawfully and not to misuse it. You may not attempt to gain unauthorized access to our website or systems, disrupt the website, submit false information, upload harmful code, or use the website for any unlawful or harmful purpose.
— The content on our website, including text, graphics, logos, and design, is owned by Florissant Family Medicine or its licensors and is protected by law. You may view and use the website for your personal, non-commercial use in connection with our services. You may not copy, reproduce, or reuse our content without permission.
— Our website may link to third-party websites and services, such as the patient portal, the healow app, online bill pay, and health resources. We provide these links for convenience and do not control or endorse the content of those services. We are not responsible for third-party websites, and your use of them is at your own risk.
— Our website is provided on an as-is and as-available basis. To the fullest extent permitted by law, we make no warranties about the website, its content, or its availability, and we disclaim all implied warranties. We do not guarantee that the website will be uninterrupted, error-free, or free of harmful components.
— To the fullest extent permitted by law, Florissant Family Medicine and its team are not liable for any indirect, incidental, or consequential damages arising from your use of, or inability to use, our website, or from any website content or third-party service. This limitation concerns your use of the website and does not limit responsibilities that apply to the medical care we provide as your healthcare provider.
— You agree to hold Florissant Family Medicine and its team harmless from claims, damages, and costs arising from your misuse of the website, your violation of these Terms, or your violation of the rights of others.
— We may update these Terms from time to time. We will post the updated version on our website and update the effective date below. Your continued use of the website after changes take effect means you accept the updated Terms.
— These Terms are governed by the laws of the State of Colorado, United States, without regard to conflict of law principles.
— If you have questions about these Terms, contact Florissant Family Medicine at (719) 839-1923 or visit our office during regular business hours, Monday through Thursday, 8:00 AM to 5:00 PM.
